‘Move to’ Greyed out in Google Drive (How to Fix it in 2024)
In this article, we will show you how to fix ‘move to’ greyed out in Google Drive. Simply follow the steps below.
Why is ‘Move to’ Greyed Out in Google Drive
The “Move to” option in Google Drive may be greyed out due to insufficient permissions, an unstable internet connection, browser issues, temporary glitches, file restrictions, or reaching Google Drive limits. To fix this, follow the steps below.
1. Refresh the Google Drive Page
Sometimes, simply refreshing the page can resolve temporary glitches. Click the refresh button on your browser or press F5 on your keyboard to reload Google Drive.
2. Clear Your Browser Cache and Cookies
Clearing your browser’s cache and cookies can fix many issues. In Chrome, go to Settings > Privacy and Security > Delete Browsing Data.
Select “Cookies and other site data” and “Cached images and files,” then click “Delete data.” After clearing, reopen Google Drive and check if the issue is resolved.
3. Open Google Drive in a Different Browser
Switching to a different browser can help identify if the problem is browser-specific. For instance, if you are using Chrome and encounter the issue, try opening Google Drive in Firefox or Edge. In this example, open the Microsoft Edge browser to check if the “Move to” option is still greyed out in Google Drive.
Then, open the Google Drive in this browser and check if it is properly working.
5. Disable All Browser Extensions
Browser extensions can sometimes interfere with Google Drive. Disable extensions one by one to identify if any of them are causing the issue. In Chrome, go to Settings > Extensions, and toggle off each extension.
In the “My extensions” menu, click “remove” to the specific extension you want to disable. After disabling an extension, check the Google Drive.
6. Update Your Browser to the Latest Version
An outdated browser can cause compatibility issues with Google Drive. Check for updates in your browser settings. For example, in Chrome, go to Settings > About Chrome and install any available updates.
For instance, if the Google Chrome is nearly up to date, you can select “relaunch” to re-update the browser.
7. Contact Google Support for Further Assistance
If none of the above steps work, contact Google Support for further assistance. Go to the Google Drive Help Center by clicking the symbol “?” called “Support” located in the top right corner of your browser.
After that, select “Help” to submit a support request.
Then, you can choose options on how to submit request by “Ask the Help Community” or “Contact us.” Provide detailed information about your issue, including screenshots if possible, to get more specific troubleshooting steps.
We hope you now have a better understanding of how to fix ‘move to’ greyed out in Google Drive. If you enjoyed this article, you might also like our article on ways to remove duplicate files from Google Drive or our article on how to remove sharing on Google Drive.
